Voxaris

Privacy

Retention of new public demos

New public demos expire after 14 days. Access closes and periodic cleanup removes case contents, MP3s, attachments and call-specific logs. Deletion errors remain reported and require attention. Shared server logs, backups and provider-held copies are managed separately; this rule does not establish their deletion.

Who processes the data

The controller is Voxaris, which runs this site and its demos. For any question about your data, write to us through the Contact form choosing the subject «Privacy»: we answer by email.

Why we use them

To run the demo you asked for (the call to your number or from the browser, the conversation, the summary); for the security of the demo and against abuse, recording the IP address, time and number called of every confirmed call; to answer you when you write to us. We do not use the data for advertising and do not sell it.

Providers

To make the demo work some providers process the data on behalf of Voxaris: OpenAI for the voice and the transcription, Twilio for the phone line, the mail service for the emails. Some of them are based outside the European Union.

Your rights

You can ask to see your data, correct it, delete it, restrict or object to its use, and receive a copy: write to us through the Contact form with the subject «Privacy». You can also contact your data protection authority.

Demo data

A case can contain the number, language, transcript, requests, sources, receipts and staff actions. Local testing uses synthetic participants and data with external networking blocked. Access is checked by company, case and role.

MP3 and actual retention

Recording depends on actual enablement. MP3 files have their own states, tracks, gaps and metadata. The owner configures retention; the local worker revokes access before deletion and records the outcome. Deletion is not claimed without an active period and a working process. Copies received in email inboxes require separate handling agreed with recipients.

Reports and recipients

The owner authorizes recipients, expiry dates, schedules and budgets in Reports and recordings. All required MP3 files are attached to numbered emails; late encoding produces supplements. Preparation, SMTP acceptance and delivery with a receipt remain separate. A timeout stays uncertain until reconciliation. Local testing substitutes SMTP and sends no emails.