Your process
Describe the task, the data to collect and the rules: the assistant follows them in the conversation.
All industries
06 For your business
Custom
Describe your process: the assistant follows it with the tools you authorise.
A typical dialogue
AssistantGood morning, I'm the virtual assistant. How can I help?
CallerI'd like to book a site visit for Thursday morning.
AssistantThursday morning works. May I have the address and a contact number?
What it understood
- Request
- site visit
- When
- Thursday morning
- Address
- requested
- Phone
- requested
Written sample dialogue: real recordings are coming soon.
01 Custom
What it does for you
What the assistant really does in this industry, with your business data.
Authorised tools only
Emails, texts, WhatsApp messages and calls go out only if you enable them.
An owner for exceptions
Uncertain outcomes stay to be checked and go to whoever you choose.
Confirms before acting
Reads the request back and records it only after a clear yes from the caller.
Demo services
The requests the assistant handles, with its questions in the order it asks them.
Your process
Described by you in the configuration.
- Collects the data you ask for, one at a time
- Uses only the tools you enable
- Reads back and asks for confirmation before every action
Exceptions
When something does not add up.
- Uncertain outcome: it stays to be checked
- Goes to whoever you choose
Demo data
Addresses, hours and terms of the demo business: they are made up and the assistant uses only these.
- Process
- the one you describe in the configuration
- Tools
- only those you enable: email, texts, WhatsApp, calls
What you see on screen
Follow the conversation, the collected details and every action on screen, before it happens.
What it understood
- Request
- site visit
- When
- Thursday morning
- Address
- requested
- Phone
- requested
Sample conversations
Written sample conversations that show the flow, with fictitious data.
An appointment
CallerI'd like to book a site visit for Thursday morning.
AssistantThursday morning works. What is the address?
Caller10 Via Roma, Florence.
AssistantSite visit on Thursday morning at 10 Via Roma, Florence. Shall I confirm?
CallerYes.
AssistantRecorded: we'll contact you with the exact time.
A person is needed
CallerI'd like to speak to a manager.
AssistantOf course. Could you briefly tell me why? I'll pass it to the staff with a summary, so you won't need to repeat anything.
CallerA quote for an installation.
AssistantRecorded: quote for an installation. They will call you back on this number.
Frequently asked questions
What can it do?
Only what you describe and authorise: tools are enabled explicitly.
Who decides on exceptions?
You: every uncertain outcome stays pending and has an owner.
After the demo
Find the demos made from this browser and adapt the assistant to your business.