The complete request
Route, time and passengers collected in one call and recorded as a job.
All industries
02 For your business
Transport
Bus hire and transfers: route, time and passengers in one call, carrier proposed and confirmed.
A typical dialogue
AssistantBooking centre, good morning. Go ahead.
CallerI need a transfer tomorrow at 9 from Florence Santa Maria Novella to Pisa airport, three of us.
AssistantTomorrow at 9, from Santa Maria Novella to Pisa airport, three people. May I have your name and phone?
What it understood
- Pickup
- Florence S. M. Novella
- Drop-off
- Pisa airport
- Time
- tomorrow, 9:00
- People
- 3
Written sample dialogue: real recordings are coming soon.
01 Transport
What it does for you
What the assistant really does in this industry, with your business data.
The right carrier
Proposes carriers from your directory and contacts them for you.
Through to closure
Assignment, pre-arrival check and closure of the job, each with its own confirmation.
Confirms before acting
Reads the request back and records it only after a clear yes from the caller.
Demo services
The requests the assistant handles, with its questions in the order it asks them.
New job
Transfers and bus hire with driver.
- Pickup, drop-off, date and time
- Passengers and luggage
- Name and phone
- Summary and recording of the job
Carrier choice
The right vehicle from the directory.
- Directory carriers ranked by distance, capacity and rating
- Contacting the carrier and assigning it after confirmation
Before arrival and closure
The job through to the end.
- Pre-arrival check
- Closure of the job with its outcome
Demo data
Addresses, hours and terms of the demo business: they are made up and the assistant uses only these.
- Dispatch centre
- Piazza dei Trasporti 3, 50123 Florence (test address)
- Bookings
- every day, at any hour; for same-day jobs the carrier confirms availability
- Vehicles
- coaches of 35 to 60 seats from the directory carriers
- Carriers
- demo directory: Florence, Milan, Rome, Naples, Turin, Venice, Bologna
- Luggage
- one large and one hand bag per person; more to be declared
What you see on screen
Follow the conversation, the collected details and every action on screen, before it happens.
What it understood
- Pickup
- Florence S. M. Novella
- Drop-off
- Pisa airport
- Time
- tomorrow, 9:00
- People
- 3
Sample conversations
Written sample conversations that show the flow, with fictitious data.
Requesting a transfer
CallerI need a transfer tomorrow at 9 from Florence Santa Maria Novella to Pisa airport, three of us.
AssistantTomorrow at 9, from Santa Maria Novella to Pisa airport, three people. What name?
CallerNeri.
AssistantI'm recording the request and checking the available carriers: we'll call you back with the confirmation.
The carrier confirms
AssistantGood morning, I have a transfer tomorrow at 9 from Florence to Pisa airport for three people. Do you have a vehicle free?
CallerYes, a minivan with driver.
AssistantMinivan with driver for tomorrow at 9. Shall I confirm the assignment?
CallerConfirmed.
AssistantThank you, job assigned.
Frequently asked questions
Who picks the carrier?
The assistant proposes carriers from your directory; assignment happens only after confirmation.
What if the caller changes their mind?
They can correct anything by voice: the request is read back before it is recorded.
After the demo
Find the demos made from this browser and adapt the assistant to your business.
For your staff
What the assistant collects reaches your staff on these screens, reserved for those with access.