Takeaway orders
Dishes and quantities from your menu, with the total and the time the order will be ready.
All industries
01 For your business
Restaurant
Takeaway orders and table bookings, with menu, allergies and a clear summary.
A typical dialogue
AssistantRistorante VOXARIS, good day! Would you like to order or book a table?
CallerTwo margherita pizzas and a tiramisu for pickup.
AssistantTwo margheritas and a tiramisu for pickup. Any allergies?
What it understood
- Dishes
- 2 × Margherita, 1 × Tiramisu
- Service
- pickup
- Allergies
- none
- Total
- €23.50
Written sample dialogue: real recordings are coming soon.
01 Restaurant
What it does for you
What the assistant really does in this industry, with your business data.
Table bookings
Records, moves or cancels a booking with day, time and party size.
Your hours and rules
Follows the opening hours, preparation times, minimum order and services you set.
Confirms before acting
Reads the request back and records it only after a clear yes from the caller.
Demo services
The requests the assistant handles, with its questions in the order it asks them.
Table booking
Day and time, then party size, name and phone.
- Checks the free tables for day, time and party
- If the time is full or outside service, offers the nearest ones
- Reads the booking back and waits for a yes
Pickup order
First what to order, then how and when.
- Dishes and quantities, recorded as the caller says them
- Allergies, always
- Name, phone and pickup time
- Summary with the total and the ready time, then confirmation
Home delivery
Like pickup, with address and time.
- Full address, read back
- The restaurant's delivery cost and time
- Minimum order and free delivery above the threshold
Information
Address, hours, delivery, menu and allergens.
- The restaurant's data
- Prices and allergens from the menu, never invented
Demo data
Addresses, hours and terms of the demo business: they are made up and the assistant uses only these.
- Address
- Via della Prova 12, 50123 Firenze (test address)
- Demo delivery origin
- Declared demo point in Florence (43.76923077, 11.25588885), separate from the fictitious address. Straight-line radius; the customer's house address needs verification.
- Hours
- every day; lunch 10:00–15:00; dinner 18:00–24:00
- Tables
- for 2, 4, 6, 8 people, about 2 hours
- Pickup
- ready in about 25 minutes
- Delivery
- within 25 km, about 40 minutes, €3.50, free above €30, minimum €15
- Payment
- on delivery, cash or card
What you see on screen
Follow the conversation, the collected details and every action on screen, before it happens.
What it understood
- Dishes
- 2 × Margherita, 1 × Tiramisu
- Service
- pickup
- Allergies
- none
- Total
- €23.50
Sample conversations
Written sample conversations that show the flow, with fictitious data.
Takeaway order with a change
CallerGood evening, I'd like a takeaway: two diavola pizzas and a tiramisu.
AssistantTwo diavola pizzas and a tiramisu for pickup. Any allergies?
CallerNone. Actually, one diavola and one margherita.
AssistantSo one diavola, one margherita and a tiramisu: 25 euros in total. A name for the pickup?
CallerRossi.
AssistantThank you, Mr Rossi. Shall I confirm the order?
CallerYes.
AssistantOrder recorded. See you soon!
A declared allergy
CallerI'd like the penne arrabbiata, but I'm coeliac.
AssistantThanks for telling me. Menu allergens are not verified: I'm passing your request to the staff, who will call you back about what you can safely order.
CallerAll right, thanks.
AssistantWe'll call you back on this number. Have a nice evening!
Frequently asked questions
Is it my menu?
Yes: the assistant uses only your menu and prices, never invented dishes.
What about allergies?
They are always asked; a declared allergy goes to your staff before any order.
After the demo
Find the demos made from this browser and adapt the assistant to your business.
For your staff
What the assistant collects reaches your staff on these screens, reserved for those with access.